Frequently Asked Questions

How Do I Set Up A Subscription Order?

We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.

What is better, an under eye gel or an under eye cream

Our Tripeptide & Vegan Collagen Age Balance Under Eye Gel is a lightweight formula that easily absorbs into the skin. It helps penetrate actives easily, reduces puffiness, dark circles, and wrinkles, and provides deep moisturization. It does not feel greasy or heavy like eye creams.

How often should you use under eye gel?

It is recommended to use the Under Eye Gel once daily, preferably at night before going to bed.

I have used other eye creams that reduce dark circles but do not work on my fine lines. Will this help with both?

The unique formulation targets 3 of your under eye concerns: fine lines, dark circles, and puffiness. The eye gel includes a combination of Tripeptides, Vegan Collagen, Glutathione, Aquaxyl, and Niacinamide, which combat all these skin woes together.

Is it necessary to use an under eye gel if I am already using a moisturiser?

Yes. The skin under your eyes is the thinnest and most sensitive compared to the rest of your face. This formulation specifically targets the skin under your eyes to reduce darkness and fine lines.

Should I use the Age Balance Under Eye Gel at night?

Yes, you can use this Under Eye Gel at night. Add this as a cooling layer after you cleanse your face, and add actives, moisturiser or night cream as needed.

How does the Age Balance Under Eye Gel work?

Power packed with a blend of Tripeptides, Vegan Collagen, Glutathione, Aquaxyl, and Niacinamide, this Age Balance Under Eye Gel minimises the appearance of fine lines, crow’s feet, and wrinkles, diminishes dark circles and pigmentation, reduces puffiness, deeply hydrates, and moisturises the delicate skin around the eyes.

What is the recommended age and who can use this product?

Anyone over the age of 16 can use this Under Eye Gel.

Why do I need a moisturiser in my skincare routine?

Daily moisturising can lower the chances of excessive dryness, that is the root cause of skin ageing. It helps to hydrate the skin, reduce the appearance of fine lines and wrinkles, heal your skin and maintain a healthy glow

Is this moisturiser for specific skin types? Is it suitable for sensitive skin?

The 3D Hydra Moisturiser is a lightweight yet effective cream-based skin moisturising formulation that is suitable for all skin types. Yes, it is also suitable for sensitive skin because of its calming and soothing properties.

What is the recommended age for using this moisturiser?

This is an everyday moisturiser with skin repairing, hydrating, and soothing properties. Anyone over the age of 15 can use this moisturiser.

How do the key ingredients in 3D Hydra Moisturiser work on Age Balance?

The 3D Hydra Moisturiser provides 24-hour moisturisation thereby assisting the Age Balancing benefits.

The Vegan Biomarine Actives, Laminaria Saccharina Algae extracts present in this 3D Hydra Moisturiser helps reduce the appearance of fine lines & wrinkles by improving elasticity and elastin levels in the dermis layer of the skin.

As key moisturising agents, Hyaluronic Acid, Aquaxyl, Betaine, have high emollient properties that deeply hydrate and nourish the skin for a softer, smoother, more even-looking complexion. It replenishes and strengthens the skin's natural barrier, improving hydration and reducing irritation.

Is Age Balance Night Cream suitable for sensitive skin?

Absolutely! This Age Balance Night Cream is made with healing & soothing ingredients like Aquaxyl and Vitamin E which are packed with antioxidant and anti-inflammatory properties to help combat Rosacea and Eczema and nourish sensitive skin.

How is Ultra Blue Shield Sunscreen different from other sunscreens?

Ultra Blue Shield Sunscreen protects your skin from both UV damage and blue light. It also moisturises your skin. It is an ideal sunscreen you need for daily use.

Why is applying sunscreen important?

It is a crucial step in the skincare routine as it helps protect the skin from UV damage, sunburn, premature aging, wrinkles, dark spots, and helps reduce the signs of aging as well as the risk of skin cancer.

Is Ultra Blue Shield Sunscreen SPF 30 PA++++ good for all skin types?

Yes, it is a lightweight sunscreen safe and suitable for all skin types. It has ingredients that ensure your skin stays protected and free from any irritation.

Should I wear sunscreen even during cloudy days and monsoons?

Wearing sunscreen is essential regardless of the weather conditions, both indoors & outdoors. UV rays from natural sunlight and electronic devices can harm your skin.